Return and Refund Policy for JPA Nutrition Farm Microgreens

1. Perishability and Returns
   Due to the perishable nature of microgreens, we do not accept returns once the product has been delivered.

2. Delivery Inspection and Reporting
   Please inspect your order immediately upon delivery. If you receive damaged, spoiled, or incorrect items, contact us within 24 hours with photo or video evidence to qualify for a replacement or refund.

3. No Returns for Change of Mind
   We do not accept returns or refunds for reasons of customer preference or change of mind after delivery.

4. Replacement or Refund Process
   Upon verification of your complaint, we will either replace the affected products at no extra cost or issue a refund to your original payment method within 7-10 business days.

5. Contact Information
   For any issues with your order, please contact our customer service at [contact email/phone].

6. Shipping Costs
   Shipping fees are non-refundable. If a replacement is issued, JPA Nutrition Farm will cover the shipping cost for the replacement delivery.

This policy aligns with common practices in the industry to protect the freshness and quality of microgreens while providing customer service for genuine issues.